Make a Booking

Why book with us?
How do I book a tour?
What do tours include?
When should I reserve my tour?
How close to the tour date can I book?
Are children's prices available?
What currency are the tour prices shown in?
May I take more than one tour in a single destination?

E-ticket

When will I receive my e-ticket?

Modify a Booking

How do I modify my booking?

Cancel a Booking

What is your cancellation policy?
How do I cancel my tour?

Group

Do you offer tours for groups?

Customer Service Issues

I was not pleased with my tour. What should I do?
What happens if I can't take my tour?

Tour Info

How much physical activity is involved in the tours?
What do tours include?
What should I wear?
Where do I go to start my tour?
Am I expected to tip the Guide/Driver?
Are there any age restrictions on tours?

Taking a Tour

How do I know the location where my tour begins?
What happens if I can't take my tour?

Refunds

Will you refund my money if I have a poor experience?
How are refunds provided?